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It was a pleasure doing business with you folks.

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My wife and I want to commend Bertera Motors and especially Jim and John for their outstanding efforts to provide us with timely information and excellent service when we recently purchased our new 2011 Subaru.

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We enjoyed our visit to all your departments where we were introduced to all your personnel.

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The experience purchasing our subaru was very easy and smooth.

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Excellent - Excellent Service! Patient,kind, attentive yet tenacious - won us over - after dealing with Lexus, Audi, Toyota and Volkswagen. When decision making was difficult she convinced us ever so gently that Subaru was the car for us.
We love our new Outback and the service we received from her greeting us at the door to our drive away was just exceptional. We have already recommended your dealership more than once and will not hesitate to do so again. In a world full of tough sales your little gentle giant will win the customer over every time.
Kudos as well to Rob Cammarata ( hope the spelling is correct) who assisted us through your rather long finance process. Steve your Manager was also most attentive.
Thanks Subaru!

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Needless to say, we love our 2011 Subaru Outback. It is a great car.

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Went into the dealership expecting to spend no more than 20K including warranties. After realizing that most Subarus of any quality are more than 15K to start, my price cap increased. Salesperson worked with me to find a car that suited my needs for the price.

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Both my husband and I were happy with the purchase and agreement

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I believe the service representative was Steve who explained the car in detail. I had an excellent experience in buying my 2011 Outback. I will be returning for service and maintenance. Thank you for your assistance in purchasing this car.

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We are happy to see the first Bertera shop in Hartford and we hope to have the same excellent service at Bertera Subaru in the future also

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Service was done on time with high quality

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The service was excellent from beginning to the end. GOOD JOB!

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Yesterday and today we did the first service at Bertera Subaru in Hartford. We would like to say 'THANK YOU VERY MUCH' to all people who served us

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I recently was in a serious car accident where my 2008 Tribeca was totaled, so I found myself once again on the internet trying to locate a vehicle for replacement. I went into this very skeptical as my last experience with another dealer was very dissatisfying to say the least. I spent allot of time and talked with many Subaru dealers around the country before settling with Bertera in West Springfield MA. The salesman Rich Santoni made it painless to find, negotiate and equip my new 2010 Tribeca. I will admit there were a few snags in getting the paper work to Florida timely but with all honesty from the moment the issue arose the entire dealership from our salesman Rich Santoni to the sales manager Chris, to the finance dept headed by Mary, they each bent over backwards, and moved mountains to not only speed things up, but make sure I was happy. I have received follow up calls to double ck if everything was satisfactory. It takes an honest business to find an issue and make it right with a smile on their face. That gives me confidence in their dealership and sales team. Thanks Bertera from Florida.

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I appreciate the professional care shown me from the staff at Bertera during the purchase process of buying my new car. I did not feel pressured at any time to make this sale and felt comfortable in receiving what I was looking for in regards to type of car, cost, and financing. I would recommend this dealership to my friends looking for a new car!

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The service at Bertera Subaru was excellent and sales person, Charles, was very helpful to finalize my selection. Any questions I had were all answered to my satisfaction. When I picked up the car the staff was very helpful in explaining the car’s interior and exterior features.

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I believe the service representative was Steve who explained the car in detail. I had an excellent experience in buying my 2011 Outback. I will be returning for service and maintenance. Thank you for your assistance in purchasing this car.

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It was a pleasure doing business with you folks.

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The experience purchasing our subaru was very easy and smooth.

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We were very pleased with our experience at Bertera Subaru. Issa was extermely helpful in securing the vehicle we wanted-driving to New Hampshire to retrieve it. He also helped our daughter with the buy-out of our old Forrester lease. Thanks for making the process fairly painless.

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I give Bertara 5 stars all the way.

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My salesperson Charles and the manager steve were just awesome.

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Charles told me he would keep it quick since I new what I wanted already. All together I was there under 2 hours and I drove out in my WRX. The car is incredible and the parts dept. has been helping me hook it up with some really cool stuff like rims and a bigger turbo. I had some ideas what I wanted to do but the ladies in parts turned me in a totally different direction. The things I couldn't do myself there service guys told me just what had to be done. Thanks guys "and gals" lol